Optical Assistant Apprentice

• Employer: Cotswold Eye Care Centre Ltd
• Location: Winchcombe
• Vacancy Ref: 00001393
• Weekly wage: £217.60
• Hours per week: 34
• Sector: Optical

We are a family–run independent opticians dedicated to providing exceptional eye care services to our community. We are currently seeking a motivated and enthusiastic individual to join our team as an Apprentice Optical Assistant. This is an exciting opportunity for someone who is passionate about eye health and vision care and is looking to start their career in the optical industry.

As an Apprentice Optical Assistant, you will work closely with our experienced team to ensure our patients receive the best possible care and service. You will be involved in a variety of tasks, ranging from assisting with sight exams to helping customers select the perfect frames and lenses for their needs. Your role will be crucial in ensuring that our patients leave our practice with improved vision and a positive experience.

Responsibilities:

• Provide exceptional customer service: Greet patients warmly, actively listen to their needs, managing appointment bookings, handling phone inquiries, and offer professional advice and recommendations. Ensure that all patients receive a personalised and enjoyable experience at our practice.
• Assist with sight exams: Under the guidance of our optometrists and team, you will help prepare the examination room, perform basic pre–screening tests, and accurately record patient information.
• Support frame selection: after training utilise your knowledge of different frame styles, materials, and lens options to guide patients in choosing eyewear that suits their face shape, personal style, and lifestyle requirements.
• Dispense and fit glasses: Learn how to accurately measure and fit eyewear, perform basic adjustments and repairs, ensuring optimal vision correction and comfort for our customers.
• Assist with contact lens fittings: Learn the process of fitting and instructing patients on the proper use and care of contact lenses.
• Maintain inventory: Help manage the stock of frames, lenses, contact lenses, and other optical products, ensuring that we have a wide range of options available to meet our patient?s needs.
• Maintain cleanliness and organisation: Assist with keeping the practice clean, organised, and visually appealing, creating a welcoming environment for our patients.

• Level 3 Optical Assistant Apprenticeship.
• Enhancement / challenge how to develop ourselves.
• Equality and diversity treating others equally, respect / accept others from different backgrounds.
• British values, democracy, rule of law, respect and tolerance, individual liberty.
• Prevent safeguarding individuals from being drawn into terrorism.
• Digital skills keeping up with technology and effective use.