Technical Support Technician
Technical Support Technicians work as part of a team to provide technical support and expertise for all areas of the Engineering and Manufacturing function.
This includes communications software, test, analysis tools, measurement, offline programming, process control, performance and continuous improvement solutions, capacity planning, production scheduling/planning, product technical applications and capability, technical sales and marketing support, product development and innovation, engineering drawing, purchasing and/or supply of goods or services for engineering activities, quality control, inspection and e-commerce technologies as required.
Apprenticeship information
Entry requirements
A minimum of four GCSEs at grade 4 (C) or above including English, Maths, Science and Technology is desirable. Other equivalent qualifications are acceptable
Where will I study?
Training 2000 Blackburn
Duration
- Up to 4 years
- Year 1* - full time at Training 2000 OR x6 four week blocks and 1 day per week to complete the Technical Certificate (if required)
- Year 2 - 1 day per week to complete the Technical Certificate (if required) / assessment in your workplace
- Year 3/4 - assessment in your workplace
English and Maths
You may need to complete your English and Maths Functional Skills depending on your GCSE grades, or if you cannot provide evidence of your GCSE results.
The Functional Skills programme runs as an addition to the time you are already required to spend doing your off-the-job training. Following a thorough assessment process, we will select a learning plan suitable for you, which will be either 2-weeks full-time or 12-weeks (one day per-week) each for English and/or maths.
If a subject needs re-sitting, this will be additional time in the classroom on top of your learning plan.
Apprenticeship information
Health & Safety
Complying with statutory regulations and organisational safety requirements
Data and documentation
Using and interpreting engineering data and documentation
Working efficiently and effectively
Working efficiently and effectively in advanced manufacturing and engineering
IET Approved
Successful completion of this Apprenticeship provides you with professional status (EngTech) which will be understood and sought after by your peers, employers, suppliers, customers and your wider professional network.
*Year 1 full time at Training 2000 could be for a minimum of 6 months to a maximum of 12 months.
Year 1 blocks could take between 12 and 18 months to complete. Full time or block training to be decided by employer.
Next steps
On completion of this course you may want to consider the following options to further your career.
Where can you progress to?
Frequently asked questions
Most of our Apprenticeships are 4 years but can be shorter dependant on the type of engineering you are learning.
We offer engineering Apprenticeships in a range of areas, such as CAD (Computer Aided Design), Welding, Fire & Security systems, Electronics, Mechatronics and CNC.
We work with many local engineering companies, who advertise their vacancies on our website. These will change daily, so always check back for the latest ones.
As we are part of the University of Central Lancashire, you can easily progress onto a Degree Apprenticeship